top of page
20220513-KELS7658.jpg

FAQ

Frequently 
Asked 
Questions

Do I need a diving certification?

No, you don't need any type of diving certification. 

What level of swimming do I need?

Participants joining along on the expedition are held responsible for being in sufficiently good physical and mental health to undertake the expedition demands. The skills needed for this expedition are moderate to advanced, as it requires swimming in the deep open ocean anywhere from 100m to 300m at one time. Therefore, it will be the participant’s responsibility to prepare accordingly for this trip. It is also required to let us know if you have any medical conditions or dietary restrictions at the time of reservation or well in advance of the trip.

How close does the marine life come?

Boats can't go more than 100 meters from the whale so this means you have to swim the rest of the way in the open ocean. Once you arrive at the whale you have to stay 20m away from the way to give the marine life space and respect.

Do I need to bring my own gear?

Yes, it is recommended that you bring all your own gear, mask, snorkel, fins, wetsuit, and weight belt if you'd like. If you don't any certain gear and need recommendations just email us.

How do I pay for the trip?

You can pay on the website with a credit card or PayPal. If you prefer to do Venmo or a wire transfer, we can take that as well. Email us if that is your preferred method of payment. If you are unable to pay the full amount upfront please email us after placing your deposit and we can set up a payment plan that works best for you.

What if I need to cancel?

If you need to cancel your trip you must send in a written notification to wanderoutexpeditions@gmail.com and once that is received, the following cancellation penalties will apply:

  • 120 days or more prior to departure: Full refund minus the deposit

  •  91 through 119 days prior to departure: 50% of the trip fare minus the deposit

  •  1 through 90 days prior to departure: No refund

    It is recommended that you purchase Trip Cancellation and Interruption Insurance as coverage against an unforeseen emergency that may force you to cancel or leave the expedition while it is in progress. Failure to deliver complete payment 120 days prior to the start of the expedition will be considered a cancellation by default and is subject to cancellation charges as stated above. We also reserve the right to deny participation to anyone whom it deems unsuitable for a trip.

Do I need insurance?

 

Wander Out Expeditions recommends that you purchase travel insurance at the time of sign-up to be covered for pre-existing conditions (certain restrictions apply). Should you have to cancel your trip because of illness, injury, or death to you or an immediate family member, this insurance protects all your deposits and payments for both air and trip costs.  While Wander Out Expeditions does not offer travel insurance, we will gladly assist you to sign up with a recommended agency. We strongly recommend the purchase of trip insurance as we will not be liable for any financial loss caused by reasons out of our control, such as natural disasters and weather that causes flight delays. You will also be required to sign a reservations and liability form once you have signed up for the trip.

If you have any other questions or concerns, please don't hesitate to reach out and ask. 

wanderoutexpeditions@gmail.com

bottom of page